Taxpayer Assistance

RITA 2018 TAX SEASON TAXPAYER ASSISTANCE

 

WALK-IN TAXPAYER ASSISTANCE EVENTS HOSTED THROUGHOUT THE STATE OF OHIO

The Regional Income Tax Agency (RITA) invites all taxpayers who are required to file a municipal income tax return for any RITA municipality to attend a free Taxpayer Assistance Event.  Agents will be on-site to answer questions and assist with RITA municipal income tax return preparation.  To receive assistance please bring with you all necessary tax documentation, including the following:

  • W-2 Forms from all employers, and any W-2G Forms and 1099-MISC Forms
  • Federal Form 1040, Federal Schedules C, E & F, Federal forms K-1, 2106 (if applicable)
  • Addresses and dates for each location in which you resided during 2017

TAXPAYER ASSISTANCE EVENT DATES AND LOCATIONS
 

March 1st

12 pm – 7 pm

City of Norwalk  

March 6th

12 pm – 6 pm

Village of Sebring

March 7th

9 am – 4 pm

City of Loveland 

March 8th

1 pm – 7 pm

City of North Ridgeville

Norwalk Rec Center

100 Republic Street

Norwalk, OH 44857

Village of Sebring

135 East Ohio Ave

Sebring, OH  44672

City of Loveland

120 West Loveland Ave

Loveland, OH  45140

North Ridgeville

7307 Avon Belden Road

N. Ridgeville, OH  44039

 

 

March 13th

11 am – 5 pm

City of Newton Falls

March 14th 

12 pm – 5 pm

City of Medina

March 16th

12 pm – 6 pm

City of Grandview Heigths

Newton Falls
Annex Building

419 North Center Street

Newton Falls, OH  44444

Medina Community
Recreation Center
855 Weymouth Road
Medina, OH  44256
Grandview Center
1515 Goodale Blvd

Grandview Hts, OH 43212

 

 

March 20th

1 pm – 7 pm

City of North Canton

March 21st

12 pm – 6 pm

City of Mt. Healthy

March 27th

11:30 am – 6:30 pm

City of Niles

City of North Canton

145 North Main Steet

North Canton, OH  44720

Mt. Healthy Comm. Ctr.

1541 Hill Avenue
Mt. Healthy, OH  45231

Niles Wellness Center
213 Sharkey Road

Niles, OH  44446

 

 

March 28th

12 pm – 7 pm

Village of Holland

March 29th

12 pm – 7 pm

City of Wickliffe

April 7th

9 am – 4 pm

City of Medina

The Lodge at Strawberry Acres
950 S. McCord Road
Holland, OH  43528
Wickliffe Senior Community Center

900 Worden Road

Wickliffe, OH  44072

Medina Community Center
855 Weymouth Road
Medina, OH  44256

 

WALK-IN TAXPAYER ASSISTANCE AVAILABLE AT RITA OFFICE LOCATIONS

 

Taxpayer assistance is also available at the following RITA offices.  No appointment is necessary.  Assistance is on a first come, first served basis and wait times may vary, please plan for such a possibility.

 

TAXPAYER ASSISTANCE DATES AND HOURS AT RITA OFFICES

 

 

Brecksville Office
10107 Brecksville Road
Brecksville, OH  44141
Mon – Fri 8 am to 5 pm

Extended Hours:

Starting March 10th

Saturdays from 9 am to Noon

 

April 9th through April 17th

Mon. April 9th – Wed. April 11th

8 am to 6 pm

Thur. April 12th – Tue. April 17th

8 am to 7 pm

Worthington Office
760 Lakeview Plaza Blvd. #400
Worthington, OH  43085
Mon – Fri 8 am to 5 pm  

Extended Hours: 

Starting March 10th

Saturdays from 9 am to Noon

April 9th through April 17th

Mon. April 9th – Wed. April 11th
8 am to 6 pm
Thur. April 12th – Tue. April 17th
8 am to 7 pm

Cleveland Heights Office
40 Severance Circle
Cleveland Hts., OH  44118
Mon – Fri 8:30 am to 5 pm 
Lake County – Mentor Office
8500 Civic Center Boulevard
Mentor, OH  44060
Tue & Thurs 8:30 am to 1:00 pm and 1:30 pm to 5:00 pm

Extended Days:

April 16th

Youngstown Office
2761 Salt Springs Road
Youngstown, OH  44509

Mon – Fri 8 am to 5 pm

Extended Hours: 

Starting March 10th

Saturdays from 9 am to Noon

 

April 9th through April 17th

Mon. April 9th – Wed. April 11th
8 am to 6 pm
Thur. April 12th – Tue. April 17th
8 am to 7 pm

 

 

CUSTOMER SERVICE PHONE HOURS
2018 TAX SEASON

 

Customer service agents are available to help answer taxpayer questions and provide assistance by calling toll-free at 1-800-860-7482.  Agents are available Monday through Friday from 8 am until 5 pm.

Extended Call Center Hours for 2017 Tax Season will begin on

Saturday, March 10th.

March 10th through April 5th
Saturdays from 9 am until Noon
Mondays and Thursdays 8 am until 6 pm

 

April 7th through April 17th

Saturday, April 7th 9 am – Noon
Monday, April 9th 8 am – 6 pm
Tuesday, April 10th 8 am – 6 pm
Wednesday, April 11th 8 am – 6 pm
Thursday, April 12th 8 am – 7 pm
Friday, April 13th 8 am – 7 pm
Saturday, April 14th 9 am – Noon
Monday, April 16th 8 am – 7 pm
Tuesday, April 17th 8 am – 7 pm