Taxpayer Assistance

All taxpayer assistance is offer through RITA for the City of Niles. For any additional help or information, please visit the RITA website or call their self service line at 1-800-860-7482.


Self-service phone options such as making a payment, checking refunds and estimates are available around the clock or you may speak with an agent during business hours, 8:00 am – 5:00 pm Monday – Friday. RITA offices are closed and agents are unavailable during certain Holiday and Office Closures.
 
Voice 866.750.7482
Fax 330.743.3686

Free Walk-in Taxpayer Assistance is provided for all taxpayers who are required to file a municipal income tax return for any RITA municipality.

Agents will be on-site to answer questions, take payments, and assist with RITA municipal income tax return preparation. To receive assistance bring with you all necessary tax documentation.

No appointment is necessary however, assistance is on a first come, first served basis and wait times may vary.

Walk-in Office Locations

Regional Income Tax Agency 
10107 Brecksville Road 
Brecksville, Ohio 44141
8:00 am – 5:00 pm Monday – Friday 
No appointment necessary
Get Directions
Regional Income Tax Agency 
760 Lakeview Plaza Blvd, Suite 400 
Worthington, Ohio 43085
8:00 am – 5:00 pm Monday – Friday 
No appointment necessary 
Get Directions
Regional Income Tax Agency
2761 Salt Springs Road
Youngstown, Ohio 44509
8:00 am – 5:00 pm Monday-Friday
No appointment necessary
Get Directions
Regional Income Tax Agency 
Mentor Municipal Center 
8500 Civic Center Boulevard 
Mentor, Ohio 44060
8:30 am – 1:00 pm and 1:30 pm – 5:00 pm
Tuesday and Thursday
No appointment necessary
Get Directions
Regional Income Tax Agency
Cleveland Heights City Hall
40 Severance Circle
Cleveland Hts., Ohio 44118
8:30 am – 5:00 pm Monday-Friday 
No appointment necessary 
Get Directions
 
RITA offices are closed and agents are unavailable during certain Holiday and Office Closures.

Free Walk-in Taxpayer Assistance is provided for all taxpayers who are required to file a municipal income tax return for any RITA municipality.

Agents will be on-site to answer questions, take payments, and assist with RITA municipal income tax return preparation. To receive assistance bring with you all necessary tax documentation.

No appointment is necessary however, assistance is on a first come, first served basis and wait times may vary.

Walk-in Office Locations

Regional Income Tax Agency 
10107 Brecksville Road 
Brecksville, Ohio 44141
8:00 am – 5:00 pm Monday – Friday 
No appointment necessary
Get Directions
Regional Income Tax Agency 
760 Lakeview Plaza Blvd, Suite 400 
Worthington, Ohio 43085
8:00 am – 5:00 pm Monday – Friday 
No appointment necessary 
Get Directions
Regional Income Tax Agency
2761 Salt Springs Road
Youngstown, Ohio 44509
8:00 am – 5:00 pm Monday-Friday
No appointment necessary
Get Directions
Regional Income Tax Agency 
Mentor Municipal Center 
8500 Civic Center Boulevard 
Mentor, Ohio 44060
8:30 am – 1:00 pm and 1:30 pm – 5:00 pm
Tuesday and Thursday
No appointment necessary
Get Directions
Regional Income Tax Agency
Cleveland Heights City Hall
40 Severance Circle
Cleveland Hts., Ohio 44118
8:30 am – 5:00 pm Monday-Friday 
No appointment necessary 
Get Directions
RITA offices are closed and agents are unavailable during certain Holiday and Office Closures.

RITA offers walk-in taxpayer assistance events, hosted throughout the state of Ohio.

Click below to view schedule

RITA 2018 Tax Season Taxpayer Assistance Event Schedule

Contact

City Building

34 West State Street

Niles, Ohio 44446

330-544-9000 x 1100

Hours

Monday – Friday

8 AM – 4 PM

Stephen A. Telego Sr.

Treasurer

Holly L. Money

Lead Treasury Clerk

MAIN OFFICE

10107 Brecksville Road Brecksville, Ohio 44141

OFFICE HOURS

Monday - Friday 8:00 AM - 5:00 PM

PHONE

800.860.7482 Self-service available 24/7